Terms of Payment


What are the payment methods available?


For online orders through the website www.derutamegastore.com the customer can pay the amount due through the following payment methods:


Bank transfer to: Fabbrica Ceramiche Torretti to the following bank details: IT 93 N 02008 38422 000029409236. BIC SWIFT Code: UNCRITM1J18.

Once made, please send a copy of the bank transfer via email to marketing@derutamegastore.com

Credi Card: our payment system X-Pay, Virtual POS provides direct debit on credit card of our customer. If this option is chosen, the Customer will provide the identification data of the Card.

PayPal to email address info@derutamegastore.com

Safety is always a priority for Torretti Derutamegastore, so your information will always be protected from the most recent and updated technologies.

Possible expenses of payment’s execution (like expenses for transfers from abroad…) are at customer’s charge.

Terms of Sale


In no case Fabbrica Ceramiche Torretti will be responsible for any damage, direct or indirect, caused to the Customer by the purchased products.


Right of withdrawal

The customer can withdraw from the purchase contract and return the purchased good without having to justify his decision and without any penalty within the period of 14 working days; these days start from the receipt of the goods by the Customer himself.

The right of withdrawal is exercised by sending a written communication to the email address marketingerutamegastore.com.

The goods must be returned within the period of 14 working days from the communication of the withdrawal in perfect condition, in the original packaging and complete with any accessory supplied. Risks and shipping expenses for the products’ return are totally charged to the Customer.

Fabbrica Ceramiche Torretti reserves the 30-day term from receipt of returned goods, to credit the Customer with the sum paid, reduced the amount incurred for transporting and shipping the products to the Customer.

According to the provisions of Legislative Decree 6/9/2005 anf the art. 55 of Customer’s Code, for "personalized" products, intended as specific processing expressly requested by the Customer, since these are items made specifically for the applicant, the right of withdrawal can not be exercised by the consumer.

Case in which it is impossible to execute the order

Fabbrica Ceramiche Torretti reserves the right to cancel the order if there are any unforeseen circumstances that make it impossible to execute the order, after reimbursement of the relative amount paid.